Terms of Service

Last Updated - 6th April 2023

Welcome!

These Terms of Service reflect the way Dentsmart’s business works, and certain things we’ve always believed to be true. As a result, these Terms of Service help define Dentsmarts’s relationship with you as you interact with our services.

Refund and Cancellation Policy

No refunds will be given unless there has been a problem from our end, and we reserve the right to determine whether a refund is warranted. Refunds will only be provided for our product, Dentsmart Onecard, where there is an issue with the printing of the visiting card such as unclear text. In the event that you are not satisfied with our services, please contact us immediately to resolve any issues.

Cancellation requests must be submitted within 24 hours of placing your order. If you wish to cancel your order after 24 hours, a cancellation fee may apply. We reserve the right to cancel orders if we are unable to fulfill them or if we suspect fraudulent activity. In such cases, a full refund will be issued.

Please note that any third-party fees associated with your order, such as shipping fees, cannot be refunded. If you have any questions or concerns regarding our refund and cancellation policy, please do not hesitate to contact us.

Limitation of Liability

In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses.

We make no representations or warranties of any kind, express or implied, with respect to the quality or performance of our services, and we do not guarantee that our services will be error-free, uninterrupted.

You agree to indemnify and hold us harmless from any claims, damages, liabilities, costs, and expenses arising out of or in connection with your use of our services or any breach of these terms of service.

If you have any questions or concerns regarding our limitation of liability policy, please do not hesitate to contact us.

Amendments and Termination

We reserve the right to modify or update these terms of service at any time, and it is your responsibility to review them periodically. Your continued use of our services after any modifications to these terms of service constitutes your acceptance of the updated terms.

We reserve the right to terminate your account and access to our services at any time, without notice, for any reason, including if you violate these terms of service or engage in any conduct that we consider to be harmful to our business or reputation. Upon termination, you must immediately cease all use of our services and any associated materials.

Additionally, any inappropriate content in your profile, including but not limited to the "About Me" section, "honors and awards" section, or profile picture, may result in the termination of your account. This includes content that is defamatory, obscene, or otherwise offensive or inappropriate. Impersonation and false profiles are also strictly prohibited and may result in account termination.

If you wish to terminate your account with us, you may do so at any time by contacting us. Any fees paid prior to termination are non-refundable.

If you have any questions or concerns regarding our account termination policy, please do not hesitate to contact us.